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Website Usage: Terms and Conditions; Website Disclaimer; Copyright Notice; and Business Privacy Policy.

Welcome to our website. If you continue to browse and use this NoteShaper® website, you are agreeing to comply with and be bound by the following: Terms and conditions of use; Website disclaimer; Copyright notice; and Business privacy policy which govern Glenochil Associates, LLC’s relationship with you in relation to this website. If you disagree with any part of these please do not use our website.

Terms and Conditions of use

The term ‘Glenochil Associates, LLC’ or ‘us’ or ‘we’ refers to the owner of the NoteShaper® website whose registered office is 150 Parkdale Avenue, East Aurora, NY, 14052. Our company registration number is EIN 27-0423585 in NY. The term ‘you’ refers to the user or viewer of our website.

The use of this NoteShaper® website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • If you purchase the right to watch videos from this website, then you have purchased a personal subscription (for one person) and you may access the videos from one device at a time for the period of your subscription. We reserve the right to log you out of other devices.
  • If you purchase a subscription and are unhappy with any aspect of the NoteShaper® service, then you must resolve any dispute directly with Dr Philip Hancock by contacting him at hancock@glenochil.com within the term of your subscription.
  • If the credit card holder requests a refund of your subscription payment from the credit card company (Chargeback) from the credit card from which your subscription was purchased you are liable to pay the cost of the subscription, any Chargeback fee from the card company, together with any other costs arising from recovery of the sums due, including but not limited to legal costs, and time of Dr Hancock preparing any due diligence.
  • If you purchase twoor more subscriptions to Noteshaper® running concurrently but meant to purchase one, then you must inform Dr Philip Hancock by contacting him at hancock@glenochil.com immediately and not later than seven days from subscription start – detailing your postal address and reason for the second purchase. If the reason for the second purchase is deemed reasonable by Dr Hancock, a refund may be issued to you either through the card processing system (Stripe/Paypal) or by check. Should you issue a Chargeback through your credit card company for a refund then you are liable for the chargeback fee together with any costs of recovery, including, but not limited to legal costs, and time of Dr Hancock preparing any due diligence.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of New York State, USA.
  • If, in the event that litigation or action against Glenochil Associates, LLC arises by you for any reason whatsoever, the maximum amount of liability that any such action may amount to is limited to the amount that you have already paid us.

Website disclaimer

The information contained in this Noteshaper® website is for general information purposes only. The information is provided by Glenochil Associates, LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Glenochil Associates, LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Glenochil Associates, LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

This Noteshaper® website and its content is copyright of Glenochil Associates, LLC - © Glenochil Associates, LLC 2016. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Business privacy policy

This privacy policy sets out how Glenochil Associates, LLCuses and protects any information that you give Glenochil Associates, LLC when you use this website.

Glenochil Associates, LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Glenochil Associates, LLC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2016.

What we collect

We may collect the following information:

  • your name
  • your contact information including email address
  • other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Resolving disputes.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hancock@glenochil.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

© 2018 Glenochil Associates, LLC. All rights reserved. You agree to our terms and conditions by continuing to use this website.